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BEAUTY CONSULTANT
BOISE ID 83708
Category: Retail
  • Your pay will be discussed at your interview

Job code: lhw-e0-89771504

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Walgreens

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Summary

  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
BEAUTY CONSULTANT

**

Job Description:**


+ Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget.

+ Demonstrates a passion for beauty and provides inspirational beauty knowledge and know-how.

+ Provides customers with solutions for their beauty needs, including mini-makeovers and skincare consultations, with an emphasis on the customers' total look.

+ Models and delivers a distinctive and delightful customer experience.

+ Oversees and maintains overall beauty department standards.


**Customer Experience**


+ Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

+ Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options.

+ Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary.

+ Provides expertise in product demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet.

+ Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal Care.

+ Builds relationships with customers through clienteling and eventing; provides authentic closure of customer interaction and builds and fosters relationships.

+ Engages with omni-channel solutions to enhance customer engagement/experience.

+ Locates products in other stores or online if unavailable in the store.


**Operations**


+ Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.

+ Reviews scorecard on a regular basis to understand performance within store and district; partners with store leadership and BAE to create improvement goals.

+ Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.

+ Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.

+ Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.

+ Implements company loss prevention procedures to identify and minimize profit loss.

+ Processes sales for customers and/or employee purchases on cash register.

+ Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.

+ Has working knowledge of store systems and store equipment.

+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.

+ Completes special assignments as assigned.


**Training & Personal Development**


+ Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty trends, learning from others, and improving job performance.

+ Maintains knowledge of competition, new product/brand launches, and overall industry trends.

+ Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.

+ Attends assigned training and completes all learning modules.

+ Maintains professional appearance and image in compliance with company guidelines at all times.

+ Models and shares behavior with other Beauty Consultants; provides training and assistance to new Beauty Consultants.

+ Works collaboratively with the Beauty Area Expert to review goals and maintain product knowledge.


**Job ID:** 102567BR

**Title:** BEAUTY CONSULTANT

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 455 S BROADWAY AVE,BOISE,ID,83702-7643

**Full District Office Address:** 455 S BROADWAY AVE,BOISE,ID,83702-7643-13888-S

**External Basic Qualifications:**


+ High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty products and providing customer care.

+ Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.

+ Knowledge of products and brands in order to engage and meet the needs of the customer.

+ Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.

+ Experience building and maintaining relationships within a team.

+ Basic level PC/tablet skills.

+ Requires willingness to work flexible schedule including evenings, weekends, and holidays.

+ Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)


**Preferred Qualifications:**


+ Any required licensing required by state or local authorities to engage in selling of beauty products.

+ Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.

+ Experience demonstrating makeup application and providing makeovers to customers.

+ Experiencing selling Prestige brands.

+ Degree from Beauty School.

+ Experience with another retailer in the form of an Externship.


**Shift:** Various

**Store:** 13888-BOISE ID

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